Shipping And Delivery

The size and weight of your online purchase are factors that help us determine the most efficient delivery method.

All products will be delivered through our own Delivery service to your doorstep.

Your order may be delivered either through Standard Shipping or In-Home Delivery depending on the size, weight, and type of products ordered.

All furniture items will be delivered through our designated delivery service. Our team will contact you to coordinate the delivery schedule.

The estimated delivery date is an approximate timeline based on product availability, delivery location, and logistics conditions.

The estimated delivery date is not guaranteed and may change due to transportation delays, stock movement, weather conditions, operational issues, or other unforeseen circumstances. Our team will contact you before the final delivery is scheduled.

The delivery timeline depends on the availability status displayed on the product page.

In-Stock, Limited Edition and Clearance Sale products are typically delivered within 1-2 weeks in Bangalore and Hyderabad and within 2-4 weeks in Mumbai.

On Order products generally require approximately 90-120 days for delivery.

Prebooking products are currently in transit and will be available for delivery once they reach our warehouse.

Delivery timelines are estimates and may vary depending on product availability, delivery location, logistics conditions, and other unforeseen circumstances.

Our team will contact you with delivery updates once your order is ready for dispatch.

You may also receive shipping or delivery notifications depending on the delivery method used for your order.

Delivery charges are calculated based on factors such as the delivery PIN code, distance, product size, weight, and delivery requirements.

Any applicable delivery charges will be displayed during checkout before you complete your purchase.

Additional charges may apply in certain situations, including deliveries to higher floors, locations without elevator access, difficult access conditions, or other special delivery requirements.

Applicable taxes are charged in accordance with prevailing tax regulations and are calculated based on the delivery destination and products purchased.

The final tax amount, where applicable, will be displayed during checkout before the order is placed.

If you receive an incorrect or damaged product, please contact our Customer Care team as soon as possible with your order details.

Our team will review the issue and assist you with the appropriate resolution in accordance with our applicable return, replacement, and warranty policies.

Products from the same order may sometimes be delivered separately depending on product availability, warehouse location, product size, and delivery method.

If you believe an item is missing from your order, please check your order details or contact our Customer Care team for assistance.

Please ensure that the delivery pathway and the area where the furniture will be placed are clear before the delivery team arrives.

Remove any fragile items, wall decorations, accessories, or other objects that may obstruct the delivery pathway.

Please secure pets during the delivery process for their safety and the safety of the delivery team.

Our delivery team may place the furniture in the designated room, subject to safe and accessible delivery conditions.

The delivery team is not responsible for moving existing furniture, electronics, appliances, or other household belongings.

No. Our delivery team is not responsible for removing or disposing of your existing furniture.

We recommend arranging removal or disposal of old furniture separately before your new furniture is delivered.

Damage caused during customer assembly, handling, installation, or misuse may not be covered under the product warranty or protection plan.

Please follow the assembly instructions carefully or use professional installation assistance where recommended.

Customers are responsible for checking furniture dimensions and delivery access before placing an order.

If a product cannot safely pass through the doorway, staircase, elevator, or other access points, the delivery team may be unable to place the furniture in the intended location.

Additional delivery attempts, returns, or other arrangements may be subject to applicable charges and company policies.

Yes. If you need to reschedule your delivery, please contact our team as early as possible before the scheduled delivery date.

Yes. Delivery timelines are estimates and may change due to stock availability, transportation delays, weather conditions, delivery capacity, operational issues, or other circumstances beyond our control.

Our team will keep you informed of any significant changes to your expected delivery schedule.

You can check your order details through your account on our website, where available, or contact our Customer Care team for assistance.

Our team will also provide relevant updates once your order is ready for dispatch or delivery.

We will still deliver your furniture inside your doorway or garage.

We recommend that you have both a Phillips head and a flat head screwdriver or an electric drill with those bits. A hex key is provided in the hardware packages of boxes.